Terms & Conditions

Identity of the company
The sole proprietorship Konstantinos Asteris (hereinafter referred to as Asteris Engravings and / or engravings.gr) operates an online web shop for the sale of products and services. The online store operates at engravings.gr under the terms and conditions listed below.

The use of the e-shop implies the unconditional acceptance of all the terms and conditions below. If the user disagrees with some or all of the terms of use of the e-shop, he/she must refrain from using it, otherwise he/she declares that he/she has unconditionally accepted all the terms and conditions of its operation. The online store engravings.gr operates under the responsibility of the sole proprietorship Konstantinos Asteris , with VAT number 138288454, located in Corinth and at 63 Ermou Street, P.C. 20131 (contact phone 27410 72962 and e-mail address info@engravings.gr).

Terms and changes
Asteris Engravings reserves the right to unilaterally modify or renew terms and conditions of transactions. Any such change will be notified through this e-shop website.

Information, products and services provided
Asteris Engravings is committed to the quality, completeness and validity of the information provided on its website, without prejudice to any technical or typographical errors that cannot be foreseen or have occurred unintentionally or interruptions in the operation of the website for reasons of force majeure. At the same time, Asteris Engravings reserves the right to change the content of the website (indicatively price, availability, photo, description, etc.) without prior notice and these changes become effective from the moment of their realization and their immediate publication on its website.

User liability
Users of the engravings.gr e-shop declare and accept that they will not use it, as well as its content, in any way illegal, unethical, offensive and malicious. They also declare that the information provided by them when using the e-shop and its contents is absolutely accurate and correct. Finally, they declare that they assume all responsibility for the use of their online store and their account by persons not authorized by them, as well as compensation for any damage caused by this use to engravings.gr and/or any other partner.

Limitation of Liability
Asteris Engravings is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not liable to users/customers for any damages that may arise from the execution / or not of their order. At the same time, it bears no responsibility for direct or indirect, positive or consequential damage (indicatively and not exclusively mentioned, lost profits, business interruption, loss of data and data, loss of customers, etc.), which arise in connection with the operation and / or use of the online store. Users-customers are solely responsible for the evaluation and selection of products and services offered by engravings.gr and therefore bears no responsibility in relation to the correctness of the users’ selection. The transport of the products is carried out on behalf and at the risk of the customer if required. In case of a defective or faulty product you must contact a representative of engravings.gr and you will be served immediately by replacing the defective product or getting your money back (See Product Returns).

Finally, engravings.gr is not bound for the availability of products, as stated in the online store, but undertakes the obligation to inform users in case the availability of a product ordered is different from the one indicated on the website.

Availability
In cases where the products you have ordered are not available you will be informed by e-mail or by telephone for the exact delivery time or alternatively with suggestions for their replacement with other available products. If you agree to the new delivery time and/or replacement with other available codes, you must inform us by e-mail that you are aware of this and wish your order to remain active. If the new terms of execution of the order do not satisfy you, your order will be cancelled.

Force majeure
If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products or services within the predetermined time, we will inform you, in order to inform us if you wish to do so. these conditions, the completion of your order.

Cancellation of Order
Cancellation of the order can be made in the following cases:

1. Before the order is completed, during the online ordering process you can remove the quantities of products from your shopping cart by clicking on the delete button and then update. At the same time, you can change the quantity of products you have selected to zero.

2. If the online order has been completed but the product has not yet been produced and shipped to your location, you can call 27410 72962 and one of our associates will undertake the cancellation of your order, if this is possible (due to the nature of the products and the interventions on them -e.g. laser registration or other interventions of a permanent nature- it is not possible to return all products as they have been personalized and cannot be reused).

3. After receiving the product, call us at 27410 72962 or contact us by email at info@engravings.gr, explaining the reason why you wish to cancel the order and one of our associates will undertake the cancellation of your order, if this is possible (due to the nature of the products and the interventions on them – e.g. laser registration or other interventions of a permanent nature – it is not
it is possible to return all products as they have been personalised and cannot be reused).

4. If your order has already been invoiced and you wish to cancel it, please contact us at 27410 72962 and give us your order details. One of our associates will undertake the cancellation of your order and will inform you of your options (due to the nature of the products and the interventions on them – e.g. laser registration or other interventions of a permanent nature – it is not possible to return all products as they have been personalized and cannot be reused).

5. In any case, additional shipping costs are borne by the customer.

Prices of the Products sold
All prices of the products include VAT.

Personal Data
engravings.gr, is committed to the protection of personal data (see privacy policy) of the users of the website and its customers, in compliance with the Law 2742/97 on the protection of personal data processing. Your personal information is requested, recorded and used only for your convenience by the online store of the company. Your personal information will not be given to other companies or institutions without your permission, and under the Personal Data Protection Act you can access it whenever you wish.

Finally, engravings.gr provides the possibility for any registered user who no longer wishes to use the website and the services provided by it, to submit a request for deletion from its archive. In this case, the user’s personal information and data are deleted and cease to be used.

Product shipment

The delivery number indicated on the relevant document of the partner courier company is made known to the customer (via email or SMS) after receipt of the package by the employee of the partner courier company, which proves the timely execution of the order by us. For the above reasons, engravings.gr is bound solely for the timely dispatch of the parcels and not for the final delivery time of the package by the courier company.

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